At Window Screen Pros, our dedication to providing superior custom-built replacement window screens is unwavering. We prioritize the satisfaction of our customers, striving to exceed expectations with each purchase. Our comprehensive one-year limited warranty serves as a testament to the confidence we have in the durability and performance of our products. We understand the importance of peace of mind when investing in home improvements, and our warranty offers assurance that we stand behind our craftsmanship.
Coverage
Our limited warranty covers defects in materials and workmanship under normal and intended use. This warranty is applicable only to the original purchaser of the window screens and is non-transferable.
Duration
The duration of our limited warranty is one year from the date of purchase.
Exclusions
Our limited warranty does not cover damages or defects resulting from:
- Improper installation or maintenance
- Misuse, abuse, or neglect
- Acts of nature or accidents
- Modifications or alterations to the original product
- Normal wear and tear
Claim Process
If you believe your window screen is defective and qualifies for warranty coverage, please follow these steps to initiate a warranty claim:
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Contact our customer service team at 334-649-6290 or email us at sales@windowscreenpros.com to request a warranty claim form.
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Fill out the warranty claim form completely and provide any necessary documentation, including proof of purchase.
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Once your claim is received and reviewed by our team, we will determine whether the issue is covered under our limited warranty.
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If your claim is approved, we will work with you to provide a suitable resolution, which may include repair, replacement, or refund, at our discretion.
Limitation of Liability
In no event shall Window Screen Pros or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products, even if we have been advised of the possibility of such damages.
Contact Us
If you have any questions about our limited warranty or need assistance with a warranty claim, please don't hesitate to contact us at 334-649-6290 or email us at sales@windowscreenpros.com. Our customer service team is here to help you.
Changes to the Warranty
Window Screen Pros reserves the right to modify or update the terms of our limited warranty at any time without prior notice. Any changes will be effective immediately upon posting on our website.